You log in to the system in one of two ways. If you registered yourself online you use the password and login you selected. If you didn't register online you use your card number as login and your birth date as password YYMMDD
If you forget your password you can contact the reception and we will give you a new one.
Bookings can be made up to 7 days in advance, with a maximum of 5 classes booked at any one time. Only one booking is allowed per class.
Your ticket can be collected from 2 hours to 10 minutes before the class starts. If you want to cancel a class, this must be done no later than 2 hours before it starts. Tickets must be booked in advance (no drop-in tickets will be issued). Unclaimed tickets will be released 10 minutes before the class begins.
If you don’t cancel the class or if your ticket is not collected, you will be sent a warning via e-mail. After 3 warnings you will be prevented from making new bookings during a period of 90 days from the first warning. If you wish to unblock your account, this can be done in reception at a cost of 50 SEK.
If a class is fully booked, you can register for stand-by. Places will be allocated in turn, upon cancellation. This will be communicated via text message and e-mail, and will appear when you log on to the booking page.
The price for renting a court is 30 SEK, regardless of time. Your ticket can be picked up at the customer service desk or the entry computer, and payment is made at reception. If the court is available, any member can use it.
Bookings can be made up to 14 days in advance, with a maximum of 5 reservations at any one time. Tickets can be collected from 2 hours to 10 minutes before the booked time. If you want to cancel, this must be done no later than 2 hours before your start time.
If you do not cancel the court or if the ticket is not collected, a warning will be sent via e-mail and your account will be blocked from making new bookings until the booking has been paid.
The price for renting a court is 60 SEK regardless of time. Payment is made at the time of booking. If the court has not been booked, members or anyone who has paid the entrance fee can use it.
The booking conditions are the same as for group training/classes.